Bingo Paper


Security and Privacy

BingoPaper.com is concerned with website security and our customers’ confidentiality. We make every effort to meet and exceed industry standards in order to make your visit a safe and secure one. Credit card information given to us in the course of business is not shared with others.

BingoPaper.com has partnered with Verisign as our security partner. They are a leader in the internet infrastructure services industry and are a highly trusted source. Should you have any questions or have any concerns about your internet purchase, please contact us directly.

Email: CustomerService@BingoPaper.com
Phone: (855) 527-2379 
Hours: 8:30am – 4:30pm EST
Fax: 517-783-2807

Purchase Exemtions (By State)

BingoPaper.com cannot sell or ship bingo paper to the State of Minnesota or the City of Los Angeles, CA as we are not licensed to do so.

What is your Same-Day Shipping Policy?

Most in-stock orders (approximately 99%) received before 2:30pm EST will ship the same day. Orders placed after 2:30pm EST are normally shipped the following day. We ship our customers’ orders extremely fast. In fact, the majority of our customers will receive their orders in just a few days time.

Same day shipping does not apply to orders placed on Saturdays, Sundays or holidays. Same day shipping also does not apply to out of stock items, discontinued products, custom and/or special orders. Finally, large bingo equipment orders may not be kept in inventory and often requires specific arrangements for shipping, setup, etc.

Occasionally, service interruptions or stock outages can happen which may delay your shipment until the following delays. If a longer delay is expected, someone from our office will attempt to contact you via email or phone call to discuss the situation and decide on the best course of action. If you require your order by a specific date, please indicate this in the comments section.

Please Note: When calculating your shipping times, the day that your order ships, does not count as an in-transit day. So, if your order is placed on a Tuesday and is expected to arrive in 3 business days, you should expect it to arrive on Friday, not Thursday.

How Long Will My Order From BingoPaper.com Take to Arrive?

Delivery time depends on your specific shipping method. For in-stock items and non-special orders, the following table should give you an idea of your expected delivery time frame.

Shipping MethodEstimated Delivery
Standard 3-6 Business Days
3-Day 3 Business Days
2-Day 2 Business Days
1-Day 1 Business Day
Saturday 1 Business Day (Including Saturday)

 

Shipping Costs

Unfortunately, some of our shipping rates are admittedly higher that we would like.  This is due to the heavy weight of most of our items, namely bingo paper and daubers. This can result in our shipping rates being a bit more for lightweight items and we do apologize for that.  But, you'll have to trust us when we tell you that our shipping fees are not meant as a profit center. They are simply meant to offset the ever increasing rates of our shippers which are substantial.

BingoPaper.com ships most orders via UPS, but will also ship at our discretion via other shipping methods. These include (but are not limited to) USPS, FedEx, Canada Post, via truck and other methods.

 

Shipping Chart

Order TotalGround Rate3-Day2-DayNext Day
$0.01 - $19.99 $7.95 $16.95 $20.95 $35.95
$20.00 - $39.99 $12.95 $22.95 $31.95 $45.95
$40.00 - $59.99 $15.95 $30.95 $45.95 $63.95
$60.00 - $99.99 $19.95 $41.95 $62.95 $78.95
$100.00 - $149.99 $22.95 $60.95 $92.95 $107.95
$150.00 - $199.99 $25.95 $79.95 $123.95 $139.95
$200.00 - $299.99 $29.95 $119.95 $171.95 $197.95
$300.00 - $499.99 $34.95 $178.95 $273.95 $314.95
$500.00 & Over $39.95 $231.95 $405.95 $467.95

 

Outside the Continental United States and International Shipping
BingoPaper.com ships to our bingo customers throughout the Continental United States, Alaska, Hawaii, Canada and some other international destinations. Obviously, shipping delivery times will depend on the location. The methods of acceptable payment may vary depending on the originating country and wired payment may be required.

Customers from international locations are responsible for receipt at customs and are also responsible for all taxes, duties and other fees levied by the location country.

For Puerto Rico, Hawaii, Canada and Alaska, USPS or Canada Post is our primary shipping method. For most orders, an additional charge of $29.95 will be applied. However, some larger orders may be eligible for additional shipping charges.

Oversized Shipments
Some items sold by BingoPaper.com are considered “oversized” by the shippers that we use. These items may require additional shipping charges.

APO/FPO Shipments

Customer Returns

To initiate the return process, please print and then fill out completely our Customer Return Form. Enclose the completed Customer Return Form with your return. Please include a copy of your invoice or packing slip, as well as, your name, email address and other contact information.

The following items are never returnable:

  • Open Bingo Paper Packs
  • Used Daubers
  • Custom Orders
  • Any Apparel Items or Items (like hats) That Can Be Worn.
  • Necklaces
  • Any Products That Have Been Opened


All returned items must be returned at the customer’s expense within 30 days from the date of delivery.

Missing or damaged items from your order will not be refunded.

Returned items are subject to a 15% restocking fee or a charge of $5.00, whichever is greater.

Ship your returns via a traceable shipping method to:

BingoPaper.com
ATTN: Product Returns
3520 Scheele Drive
Jackson, Michigan 49202

Returned orders lost in transit or somehow untraceable are the customer’s responsibility.

Items accepted for return will be credited to the customer’s account via their original form of payment, excluding delivery charges, restocking fees and any other applicable charges.

I’ve Changed My Mind. How Do I Cancel My Order?


BingoPaper.com receives a number of orders every day and ships them out extremely fast. Most orders received by 2:30pm (EST) will ship the same day. Interruptions in our order processing procedures can be difficult, costly and time-consuming to our company, especially as the 2:30pm (EST) deadline draws near. Therefore, we are often unable to make cancellations or change your order after it has been submitted.


Before you submit your order, please check it thoroughly to make sure that it is accurate. Check the colors and quantities. Make sure your billing and shipping addresses and other contact information is correct. If an error is made and your order is unable to be stopped before shipment, your will have to return the product for a refund and your shipping charges will not be refundable.

Out-of-Stock Products
BingoPaper.com makes every effort to make sure that items listed on our website are in-stock. However, on occasion, inventory outages can, and do, occur. In these instances, BingoPaper.com will make every effort to contact the customer in order to refund their order, give them an estimated shipping time, and/or offer product substitutions.

Offline Orders

We do accept orders for those who wish to make their purchases offline.  You may call us at 1.855.527.2379 to make arrangements to pay for your order over the phone by credit/debit card or you may also send us a check or money order for your purchase.  We will ship your order as soon as we receive your check or money order. Sorry, but we do not accept Purchase Orders.


Michigan residents must add 6% sales tax to their order amount. Domestic customers may mail checks or money orders to:

BingoPaper.com
Customer Service Department
3520 Scheele Drive
Jackson, MI 49202

Be sure to include the following information with your payment:

Name
Shipping Address
Phone Number
Email Address
All Order Information (including item numbers) with Quantities